The Short Version:
We won't sell, rent or loan your information to anyone. Any information collected will be held with the utmost care and will not be used in ways that you have not consented to.

The Long Version:
This privacy policy sets out how Help With Ebay uses and protects any information that you give Help With Ebay when you use this website. Help With Ebay is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement. Help With Ebay may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect:
Contact information, including email address.
Demographic information such as zip code, preferences and interests.
Other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security: We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies: A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites: Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@helpwithebay.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold, under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to info@helpwithebay.com
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

  • we are exactly what you want in a business partnership

  • help with ebay - the company

    What is it we do? Exactly?

    Mission Statement

    Customer Service. Above Anything Else. Always.

    What It Is We Do

    We have been consulting top businesses with their online e-commerce presence since 1999. Teaching business owners that Customer Service separates them from all others online. We pride ourself in turning around your feedback on ebay and Amazon within 90 days. Simply put, from restrictions to Top Tier Seller in 90 days.

    The Customers

    Help With Ebay's customers are both the businesses we consult, and the buyers that utilize their online shops to buy product.

    The History

    Help With Ebay began in 1999 in a small room and an old computer in Issaquah, WA. Our home office is in North Bend, WA. The first item sold on ebay by us? An old TV remote.

    The Present

    We are presently working with several clients but we always have plenty of room for you, and your organization. If you would like some advice, or to talk, please contact us.

    The Future

    Hopefully, our future includes you.

  • Our Youtube Channel Is Coming Soon.
    Follow us right now.


    Embedded Active Listings Video.
    Customer Service above everything else.

    Helping The Homeless In Las Vegas.
    Thank you Lee.

  • Next LIVE Broadcast: TBA

  • help with ebay

    Since 1999

    Top-rated Seller

    Proud To Have This Label On All Our Listings

    To become a Top Rated Seller we must meet sales and tracking requirements and performance standards. We do. Yippee for us!




    Ebay PowerSeller

    Proud To Have This Label On All Our Listings

    To qualify for the PowerSeller program, sellers need to consistently sell a significant volume of items, provide a high level of service to buyers, maintain a positive Feedback score, and meet the requirements for Buyer Protection and PayPal Buyer Protection case standards.

    Ebay Developers Program

    Helping Change Ebay Polices And Proceeders

    Help With Ebay has been a member in good standing with the ebay Developers Program since early 2015. We are very proud to participate in making changes for the better for both buyers and seller on the ebay platform.


    Ebay Wholesale

    Ebay Seller/Buyer

    Help With Ebay has been a member in good standing with the ebay Wholesale Deals Program since early 2016.



    Ebay Partner Network

    We feel like we've got the inside track when we connect to our community.

    Help With Ebay is participating in ebay's Partner Network starting in late 2016. With 162 million active buyers shopping, there’s no end to the great listings that you can share with your audience.



    Best Seller - Amazon

    Amazon Member

    Help With Ebay has been a member in good standing with the Amazon since 2003. The data is drawn from Amazon’s seller directories and best sellers lists including Amazon US, UK, Germany, France, Italy, Spain, Canada, India, Japan, China and Mexico.


    Seller - Bonanza

    Bonanza Member

    Help With Ebay has been a member in good standing with Bonanza since 2012. We have and maintain 100% Positive Feedback on the e commence website. They are headquartered in Seattle, Wa. and they are awesome!



    Best Seller - Etsy

    Etsy Seller

    Help With Ebay has been a member in good standing with Etsy since 2011. We have and maintain 100% Positive Feedback on the Etsy website. Etsy specializes in handmade and vintage goods, as well as craft supplies.



    Seller - OfferUp

    OfferUp Seller

    We will be using local Bellevue, WA startup OfferUp to list some bigger, heavier 'local pickup only' items. Look us up!



  • help with ebay executive staff

    Who the heck are we?


    Founder & CEO

    Shawn started selling on ebay in 1999. Shawn started Help With Ebay the same year. 2017 will be the biggest year yet, with several new clients.



    President: Business Operations

    Kelly has more than 20 years experience in Quality Control and implicating operating proceeders. Kelly is the one in the office that says "NO" or "HECK YES"!


    Shipping & Logistics Manager

    If we listed it, and sold it, when it ships, Ken packed it. He is like Macgyver. He can make a box for anything out of odd sized cardboard. Ken is a HUGE asset to our Help With Ebay family.


    Product Listings & Customer Service Manager

    Amber loves to list clothes, shoes, purses, makeup and just about anything else in the world. She is the key contact to all our incredible buyers (customers). Say hello to her if you email us through ebay.

    Other Support Staff

    IT / Social Media / Customer Service / Legal

    We have an incredible team of wonderful family members who handle a wide variety of responsibilities behind the scenes for Help With Ebay. They keep us going and we love them.

  • the help with ebay blog

    Our thoughts. Our advice. Our news. Also, some latest news from ebay.
    Click each story title to read full blog.

  • help with ebay on social media

    Stop by and follow our pages.

  • Help With Ebay / Item Inspections

    You’ve finally found an item you have always wanted on Ebay, Offerup or Craigslist. The trouble is, you are in New York and the item is is Seattle. It also seems too good to be true. Help With Ebay can send an expert to the item to verify the existence and condition of whatever it is you have found online, allowing you to invest with confidence. Feel free to contact our experts in the inspection department and they will get back to you ASAP.

  • pay client fees / pay for items

    pay help with ebay client fees and/or pay for purchased items via paypal
    * please include a tad bit of info when making payment so we just don't put it in the pizza fund *

    offline paypal payments: paypal.me/helpwithebay

  • contact help with ebay - anytime

    We are sitting around the office just waiting to hear from you.

    Contact Us:

    General Information and Questions:

    Founder & CEO

    President of Business Operations:

    1.866.790.EBAY (toll free)
    Pay Client Fees / Pay For Items:


    On The Web:

    facebook: helpwithebay

    twitter: helpwithebay
    snapchat: helpwithebay
    instagram: helpwithebay
    youtube: helpwithebay
    reddit: helpwithebay

  • help with ebay
    seattle, wa

    Copyright © 1999 - 2017 Help With Ebay.

    All Rights Reserved. Designated trademarks and brands are the property of their respective owners.

    Help With Ebay and the Help With Ebay logo are trademarks of Help With Ebay.

    Our Estate Sale & Business Liquidation Company: www.justhavefaith.com


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